District Manager
At Tricoci Salon & Spa, we believe in the power of beauty, self-care, and a sense of belonging. We're a leading name in the beauty industry, offering an experiential space where our clients and team.
Position Summary
The District Manager is responsible for providing strategic leadership, operational excellence, and team development across Tricoci’s 13 salon and spa locations. This individual will lead, coach, and support General Managers to ensure each location delivers exceptional client experiences, achieves financial goals, and upholds brand standards. The District Manager will serve as a key business partner, driving performance, growth, and consistency across all locations.
Essential Functions
Oversee day-to-day operations for 13 salon and spa locations to ensure consistent execution of company standards and service excellence.
Monitor key performance indicators (KPIs) such as revenue growth, profitability, labor management, client satisfaction, and operational compliance.
Conduct regular site visits to assess operations, identify opportunities, and implement improvements.
Lead, coach, and develop 13 General Managers to build high-performing teams and future leadership talent. Support ongoing leadership development and succession planning within each salon and spa.
Develop and motivate management staff to maintain teamwork and ensure maximum service/retail sales results.
Manage budgets, including revenue forecasting, labor planning, and expense control.
Ensure consistency in service delivery, cleanliness, and overall presentation across all locations.
Respond to escalated client issues and resolve them with professionalism and empathy.
Collaborate with senior leadership to define and execute district-level strategies that support company goals.
Lead operational initiatives, new program rollouts, and process improvements across locations.
Preferred Qualifications
Knowledge, Skills, and Abilities:
Proven success in driving financial performance and operational excellence across multiple locations.
Strong leadership, coaching, and team development skills.
Exceptional communication, organizational, and problem-solving abilities.
Travel required across Chicagoland locations and to HQ.
Expectation is a minimum of 4-5 days in the field visiting salons with weekend/night rotations as needed
Education and Experience:
Bachelor’s degree in Business, Hospitality Management, or related field (preferred).
6-10 years of multi-unit management experience, ideally in the salon, spa, retail, or hospitality industry.
Tricoci is an equal opportunity employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Tricoci makes reasonable accommodations during all aspects of the employment process, including during the interview process. It is our commitment to create an inclusive environment for all employees.
- Department
- Management
- Yearly salary
- $120,000 - $130,000
Worldwide HQ
Our Culture
Tricoci team members come from different backgrounds and credentials, but we all have one thing in common – we love to make people look and feel their best.
Work with our top educators before getting on the floor, learning the culture and the signatures that make us Tricoci. Here, you are students forever - learning from each other to create new and fresh ideas for services and products.
About Tricoci Salon | Spa
Since 1977, Tricoci has been a leader in the personal care space. Tricoci has transformed from a salon and spa, to an innovative, best in class products and services company for style, wellness, and beauty. Tricoci leverages its trusted and experienced professionals to develop hair and skin products that use clean science, and Italian botanicals to deliver in-salon and in-spa performance at home.
Tricoci’s differentiated services include: haircut and styling, contemporary color, results oriented skin care, and wellness spa services provided throughout 13 Chicagoland locations. Tricoci has cultivated a dedicated and loyal customer base fueled by the heritage of the brand, an inclusive environment, and the passion of our team. Whether you’re at one of our locations, at home, or visiting us at Tricoci.com, our goal is to help our guests look and feel their best.
At Tricoci we are committed to a policy of Equal Employment Opportunity (EEO). We will not discriminate on the basis of age, sex, race, color, creed, religion, ethnicity, sexual orientation, gender identity, gender expression, national origin, alienage or citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under applicable federal, state or local laws, regulations or ordinances.
We are committed to reasonably accommodate employees and applicants with disabilities or special needs that may require an accommodation.
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