Data & Analytics Manager
At Tricoci Salon & Spa, we believe in the power of beauty, self-care, and a sense of belonging. We're a leading name in the beauty industry, offering an experiential space where our clients and team.
Tricoci is an innovative, high-end provider of salon and spa services and a fast-growing haircare brand that delivers in-salon results at home. Established in 1977 by legendary stylist Mario Tricoci, the Tricoci brand started with a simple vision to help people look and feel their best.
The Data & Analytics Manager is responsible for turning our newly built data warehouse into the dashboards, reporting, and analytics that run the business. In this role, you will partner closely with FP&A on financial reporting and the close cycle, and serve as the trusted analytics partner for Operations, Marketing, Retail, CPG, and Med Spa leaders. The role touches all aspects of the business and is highly visible to senior leadership.
Key Responsibilities
Design, build, and maintain dashboards and reporting across finance, retail, CPG, marketing, operations, and med spa.
Own the Power BI environment – semantic models, datasets, governance, and refresh health.
Partner with FP&A on monthly reporting, close-cycle variance analytics, budget reporting, and MBR/QBR data.
Build customer and marketing analytics – CAC, LTV, cohort, retention, and campaign post-mortems.
Build operating analytics – utilization, technician performance, salon menu, retention, and Operations Review reporting.
Stand up CPG reporting across brands and channels (DTC, retail, marketplace).
Write and optimize SQL against the data warehouse; partner with the data team on data quality and pipeline issues.
Lead migration of legacy direct-database and file-based reports onto the new warehouse; consolidate duplicate models.
Define KPI standards and metric definitions in partnership with finance and business stakeholders.
Conduct ad-hoc analyses to answer specific business questions and support strategic decision-making.
Requirements
7+ years of progressive BI and analytics experience, with hands-on ownership of a Power BI (or comparable) environment. Multi-unit retail, services, hospitality, or consumer industry experience strongly preferred.
Expert-level Power BI – semantic model design, DAX, dataflows, gateways, and workspace governance.
Fluent SQL – you can write, optimize, and debug complex queries independently against a modern warehouse.
Hands-on experience building customer analytics from first principles (CAC, LTV, cohort, retention).
Proven partner to FP&A or finance teams – you understand close cycles, budget vs actuals, and how financial reporting needs to tie.
Experience cleaning up and governing a fragmented BI environment.
Expert Excel – Power Pivot, Power Query, scenario modeling.
Strong written and verbal communication; able to present confidently to executives.
Experience with NetSuite or Workday Adaptive Planning a plus.
Familiarity with Python, R, or modern data-stack tools a plus.
About Tricoci Salon & Spa
Tricoci is an innovative, high-end provider of salon and spa services and a fast- growing haircare brand that delivers in-salon results at home. Established in 1977 by legendary stylist Mario Tricoci, the Tricoci brand started with a simple vision to help people look and feel their best. Now, the brand inspires entire communities by setting trends and putting confidence at the forefront of beauty. Home to some of the most creative minds in the industry, Tricoci inspires confidence within every guest by catering to the unique needs of every individual, providing an experience that is anything but ordinary. Visit www.tricoci.com for more information and follow us on Instagram @Tricoci_Official.
Tricoci is an equal opportunity employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Tricoci makes reasonable accommodations during all aspects of the employment process, including during the interview process. It is our commitment to create an inclusive environment for all employees.
Note: This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities, or working conditions associated with the position.
- Department
- Finance & Accounting
- Locations
- Worldwide HQ
- Remote status
- Hybrid
- Yearly salary
- 125,000 - 150,000
- Employment type
- Full-time
Worldwide HQ
Our Culture
Tricoci team members come from different backgrounds and credentials, but we all have one thing in common – we love to make people look and feel their best.
Work with our top educators before getting on the floor, learning the culture and the signatures that make us Tricoci. Here, you are students forever - learning from each other to create new and fresh ideas for services and products.
About Tricoci Salon | Spa
Since 1977, Tricoci has been a leader in the personal care space. Tricoci has transformed from a salon and spa, to an innovative, best in class products and services company for style, wellness, and beauty. Tricoci leverages its trusted and experienced professionals to develop hair and skin products that use clean science, and Italian botanicals to deliver in-salon and in-spa performance at home.
Tricoci’s differentiated services include: haircut and styling, contemporary color, results oriented skin care, and wellness spa services provided throughout 13 Chicagoland locations. Tricoci has cultivated a dedicated and loyal customer base fueled by the heritage of the brand, an inclusive environment, and the passion of our team. Whether you’re at one of our locations, at home, or visiting us at Tricoci.com, our goal is to help our guests look and feel their best.
At Tricoci we are committed to a policy of Equal Employment Opportunity (EEO). We will not discriminate on the basis of age, sex, race, color, creed, religion, ethnicity, sexual orientation, gender identity, gender expression, national origin, alienage or citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under applicable federal, state or local laws, regulations or ordinances.
We are committed to reasonably accommodate employees and applicants with disabilities or special needs that may require an accommodation.